About ReturnMe

The global recovery company behind millions of protected valuables.

Since 2007, ReturnMe has helped people recover lost keys, luggage, phones, wallets, passports, pets, and more through secure ID-based recovery tags and a worldwide recovery support system.

The scale behind a single tag

Items protected
5M+
Customers
1.5M+
Brands trust us
1,200+
Countries
150+
Items reunited and counting
115,000+

How it started

It began with a missing cat.

ReturnMe began with a simple idea: what if lost items could safely find their way home without exposing anyone's private information? What started as a family idea has grown into a global recovery service trusted by customers, companies, and major brands around the world.

Pasha, founder Suhail Niazi's cream Persian cat, whose 2003 disappearance inspired ReturnMe.
Pasha, the cat who started it all. 2003.

Pasha, Suhail Niazi's white Persian cat, slipped out and went missing. She wore a tag, but the phone number printed on it was years out of date. Whoever found her had no way to reach the family.

She eventually made it home, but the scare left Suhail with a simple, stubborn question, and the answer became a company.

“What if the number on the tag never changed, and was always answered by a real person, any hour of any day?”

Suhail Niazi, Founder

That idea, a permanent ID and a service that does the talking, became ReturnMe. Today the same principle protects luggage, keys, phones, pets, and the small things people cannot replace.

Over two decades of bringing things home.

From a missing cat in 2003 to a recovery network in 150+ countries. Scroll to follow the story.

  1. 2003

    The idea: Pasha goes missing

    Founder Suhail Niazi's cat disappears with an outdated number on her tag. The fix he imagines, a permanent ID answered 24/7, becomes the seed of ReturnMe.

  2. 2007

    Founded as ReturnMoi

    The company launches part-time, built to solve the costly problem of losing the things that matter.

  3. 2011

    Series A

    First funding brings a real office and the very first employee.

  4. 2012

    Into the promotional market

    Grows to six people and begins serving promotional clients.

  5. 2013

    Rebranded to ReturnMe

    ReturnMoi becomes ReturnMe, one name that works in every market we serve.

  6. 2014

    Acquired StuffBak & ImHONEST

    Two pioneering lost-and-found programs fold their members and know-how into one network.

  7. 2015

    A bigger home

    Moves to a larger office with double the team.

  8. 2017

    Series B

    New metallic-domed tags arrive, along with the first ReturnMe app.

  9. 2018

    Across the Pacific

    An Australia and New Zealand office opens, taking the network global.

  10. 2020

    A refreshed website

    ReturnMe unveils a new website for owners and finders.

  11. 2021

    App, factory & MaxCoverage

    A new app, a North American production facility, and MaxCoverage lost-item replacement.

  12. 2022

    Production comes home

    Domestic manufacturing speeds up service for corporate clients.

  13. 2023

    New machines, new lines

    Investment in advanced machinery and the debut of new product lines.

  14. 2024

    A larger HQ

    Relocates to a state-of-the-art facility with expanded production capacity.

  15. 2026 present

    A new website

    The redesigned experience you are on now, a recovery network in 150+ countries with 115,000+ items reunited.

We don’t search.
We coordinate.

No GPS, no Bluetooth, no battery, no app. ReturnMe is the trusted operator in the middle: when a finder reports a tagged item, we handle the conversation and the logistics that bring it back to you.

115,000+

Items returned worldwide

“All my important information is on my cell phone. I definitely don’t want to lose it. This idea is genius!”
Daymond John Founder of FUBU · investor on Shark Tank

Three offices. Two continents.

The recovery network reaches 150+ countries, anchored by teams in North America and the South Pacific.

Canada Headquarters

179 Labrosse Ave.
Pointe-Claire, QC
H9R 1A3

United States

5703 Red Bug Lake Rd #169
Winter Springs, FL
32708

New Zealand

PO Box 420
Whitianga 3510
Waikato

Get in touch

Questions about your account, an order, or how a recovery works? Real people are glad to help, the same idea Suhail had back in 2003.

Contact us

Business & partnerships

Running a business or partner program? ReturnMe for Business offers co-branded recovery solutions at returnmepromo.com.

ReturnMe for Business (opens in new tab)