Mobile PHONES
Replacement coverage for your lost mobile phone along with cracked screen replacement
Every year, over 70 millions cell phones are lost and 1 out of 4 cell phones will experience a crack screen. With the prices of cell phones reaching over $1000 and the average cost to fix a cracked screen nearing $250, you want to make sure you're protected. MaxCoverage not only covers against the expense of a lost cell phone but also covers cracked screen replacement providing you with total peace of mind without breaking the bank.
We offer 3 coverage levels starting from $100 to $500 to replace your lost cell phone along with cracked screen replacement.
Replacement Coverage and Price
| Replacement coverage amount | Cracked Screen Replacement Coverage | Cost for 1 year |
|---|---|---|
| $100 | Included | $19.99 |
| $200 | Included | $29.99 |
| $500 | Included | $49.99 |
MaxCoverage benefits
Extensive Mobile Phone replacement coverage: ReturnMe MaxCoverage includes replacement costs for your mobile device up to your coverage amount.
Cracked screen repair: You are covered for accidental cracked screen repair once per year for your mobile device.
Worldwide coverage and support: You are covered from anywhere around the world if your item goes missing.
No excess to pay: Cover for the full authorized claim with no excess or deductibles to pay
Frequently asked questions
1. If my mobile device is lost and returned do I need to pay a reward to the finder?
2. How many times a year can I make a claim?
3. How will my mobile device be returned?
4. What if my mobile device is lost while I’m out of the country?
5. Do I have to pay any deductible when purchasing a new mobile device?
6. If I purchase a new mobile device can I transfer my ReturnMe tag and Maxcoverage over to it?
7. Will I receive any communication when my coverage is about to expire?
8. What isn't covered by MaxCoverage?
1. If my mobile device is lost and returned do I need to pay a reward to the finder?
No. The reward will be sent directly by ReturnMe to the person who found your mobile device. The reward will be a $40 ReturnMe voucher to be used towards ReturnMe recovery tags at www.ReturnMeTags.com. If you wish to give any monetary reward you may do so directly to the finder.
2. How many times a year can I make a claim?
You may make more than one claim within the Coverage Term period. Please note the total sum payable for all of your claims cannot exceed the Annual Coverage Amount. For replacement of a cracked screen, you can make one claim per year as long as you are within your coverage term period.
3. How will my mobile device be returned?
ReturnMe has a number of different ways of getting your mobile device back to you depending on the location and urgency. We work with shipping companies such as Fedex, UPS, DHL and local carriers. We will work with you to find the best solution for returning your mobile device.
4. What if my mobile device is lost while I’m out of the country?
We provide coverage for your mobile device whether lost or stolen anywhere in the World. Coverage is subject to your mobile device being attached to the activated ReturnMe tag at the time of loss.
5. Do I have to pay any deductible when purchasing a new mobile device?
No, there is no deductible to pay with ReturnMe MaxCoverage. You will be reimbursed up to your Annual Coverage Amount.
6. If I purchase a new mobile device can I transfer my ReturnMe tag and Maxcoverage over to it?
Yes, you can remove the recovery tag and attach it to your new mobile device. If you can not successfully transfer the recovery tag, email support@return.me with the ID# and we will send you a replacement tag that you can use on your new mobile device.
7. Will I receive any communication when my coverage is about to expire?
Yes, prior to your coverage expiring, ReturnMe will remind you to renew your coverage via email. At this point you can decide to renew your coverage or let it expire. Please always ensure your email is updated with ReturnMe.
8. What isn't covered by MaxCoverage?
A) Any mobile phone while such device did not have your activated ReturnMe recovery tag attached
B) Any insured event not reported to Jacana Warranty within 30 days.
C) Amount claimed where you do not submit valid receipts or invoices to Jacana Warranty
D) Any additional costs relating to the loss of your mobile device
E) Any loss of earnings or profits which you suffer as a result of the loss or cracked screen of your mobile device
F) Claims arising from any reckless, deliberate or criminal act or omission by you.
G) An insured event which occurs outside the coverage term